Soul Soup

Tel: 01387 266 667


free professional Counselling, and support for young people facing emotional distress and difficulties with THEIR MENTAL health and wellbeing

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Mental health

  • British Association for Behavioural & Cognitive Psychotherapies:  Behavioural and cognitive therapy can be very successful in treating a wide range of mental health and emotional issues.
    0161 705 4304 Email: Web:
  • Carers UK is the voice of carers and the leading campaigning, policy and information organisation for carers. For information and advice on all aspects of caring visit their website at or call their helpline - CarersLine - on 0808 808 7777.
  • Cause Helpline: Practical and emotional support for carers and families of those with serious mental illness.
    0845 603 0291 (Area served NORTHERN IRELAND) Web:
  • Community Advice and Listening Line (CALL): Helpline providing advice, information and emotional support for anyone concerned about their own or another's mental health 
    0800 132737 (Area served WALES) Web:
  • ECT Anonymous: Information and advice on all issues surrounding the use of Electro Convulsive Therapy (ECT). 
    0113 244 5454
  • Equality Advisory & Support (EASS): Advises and assists individuals on issues relating to equality and human rights across England, Scotland and Wales.
    0808 800 0082 Web:
  • Gofal: Leading Welsh mental health and wellbeing charity. Provides a wide range of services to people with mental health problems supporting their independence, recovery, health and wellbeing. Services include crisis intervention, home and family support, community wellbeing, skills, learning and employment.
    01656 647722 Web:
  • Health in Mind (Scotland): Promotes positive mental health and well being in Scotland. Provides a wide range of services including support, respite, befriending, day services, counselling/talking therapies, face to face and on telephone.
    0131 225 8508 Web:
  • Hearing Voices Network:  Information, support and understanding to those who hear voices and those who support them.
    0114 271 8210 Web:
  • Lifeline (N.Ireland): For anyone in N.Ireland who is in distress or despair. Immediate help on phone 24 hours a day 7 days a week. Face to face counselling can be arranged, also befriending, mentoring. Issues dealt with include suicide prevention, self harm, abuse, trauma, depression, anxiety. 
    Run by Contact N.Ireland independent counselling service employing professional qualified counselors who have extensive experience of working with people facing a wide range of problems, free to all users.
    0808 808 8000 Web:
  • Bipolar UK: National user led organisation working to enable people with manic depression to take control of their lives. Telephone information on anything to do with the condition including medication. Network of self help groups for people with depression, their relatives and friends. Self management training programme. Employment advice.
    0333 323 3880 Web:
  • Mental Health Foundation: Publications and leaflets relating to mental health issues. Website includes information for sufferers/family/friends,including how to get help, how to complain if not getting adequate help you are entitled to, information on medication etc.
  • MIND infoline: Information service for users of mental health services, carers, professionals and the public. Information on types of mental distress, treatments, alternative therapies, mental health law, advocacy, where to get help, local Mind groups. Access to legal advice. Fact sheets and publications.
    0300 123 3393 Web:
  • Mood Swings: National Helpline and online support providing free and confidential information, advice and support to people with mood disorders, family, friends and health and social care professionals. Also one to one, support groups, workshops at Centre in Manchester.
    0161 832 3736 Web:
  • National Perceptions Forum (previously known as National Voices Forum): National service user network set up within Rethink. Phone for details of local groups and contacts etc. For people with experience of imagining things, hearing voices, breakdowns, people given a diagnosis of schizophrenia, psychosis, severe mental illness.
  • P3 Charity: See website for local contacts - P3 run a variety of services all over the UK that aim to give everyone the chance to be part of the community they live in and feel connected to society. Aim to improve the lives and communities by delivering services for socially excluded and vulnerable people to unlock their potential and open up new possibilities. Linkworker provides support to troubled people in troubled times, one to one support to address issues such as debt, crime, housing, drugs, alcohol, employment help with CV writing, job searching, training, work placement and IT training.   
    Tel: 0115 850 8190 Web:
  • Support In Mind Scotland: Telephone helpline information, advice and other support services for people affected by mental illness. Range of direct services. 
    0131 662 4359(Areas served SCOTLAND)Web:
  • Rethink National Advice Line: Specialist advice to anyone who needs support or information on any mental health issue. (Rethink is the operating name of National Schizophrenia Fellowship).
    0300 5000 927 Web:
  • Saneline: Helpline providing information and advice on mental health. Emotional and crisis support for people experiencing mental illness and for their families, carers friends. Database of sources of help and support.
    0300 304 7000 Web:
  • Scottish Association for Mental Health: Telephone information service on mental health issues for the public, carers and health professionals. Information on benefits and legal issues related to mental health. Residential projects, training and employment services and day care for people with mental health problems across Scotland.
    0141 530 1000 (Area served SCOTLAND) Web:
  • Seap Advocacy: Independent health complaints advocacy with a range of services covering a number of areas in the South of England, providing advocacy on issues which include health complaints, mental health, disability.
    0330 440 9000 Web:
  • Seroxat:  A site set up by patients to provide support and information and to notify users who wish to withdraw about how to do so. Also provide a Doctor Pack which patients can take with them when visiting GP to discuss withdrawal and deal with issues such as aggression, sexual dysfunction, alternative health resources, litigation, frequently asked questions relating to side effects and withdrawal symptoms etc. Details of support groups (currently in Essex, Gloucestershire, Ireland and Kent).
  • TASHA Foundation: Offices in Middlesex, Hanwell and Surrey
    Provides one to one counselling to those coming off tranquillisers suffering from anxiety and stress. Helpline gives support to all those coming off tranquillisers.
    020 7118 4334 Web:
  • The Care Quality Commission: Independent regulator of health and social care in England. Aim to make sure better care is provided for everyone whether its in hospital, in care homes, in peoples own homes or elsewhere. Regulates health and adult social care services and protects the rights of people detained under the Mental Health Act.
    Tel: 03000 616161 Web:
  • Together UK (Working for Wellbeing): Provides services in the community and hospitals and prisons for people with mental health needs and their carers. Services include advocacy, assertive, outreach schemes, community support, employment schemes, helplines, information, respite for carers, social clubs, supported accommodation including 24 hour care. 
    020 7780 7300 Web:
  • Young Minds: Helpline and support services for parents concerned about the mental health of a baby, child or young person. Publications.
    0808 802 5544 Web:

Useful websites

  • - Information on the law and your rights.
  • – Amanda writes of her journey how she overcame borderline personality disorder, depression, anxiety, OCD and various adversities.
  • - Information on Adverse Psychiatric Drug Reactions.
    Advice on claiming ESA support and other benefits.
  • - Information relating to Benzodiazepines.
    Improving mental health and emotional well being
    Information and support on bipolar including forum
    Iformation and support relating to bipolar
  • - Focuses on recovering from borderline personality disorder, tips, techniques, chat, safe place for those with BPD to share concerns, voice opinions, seek like-minded individuals, work towards recovery, discuss medications and therapy approaches, explore impact of their illness on their lives and those of their families/friends. Includes relaxation and grounding exercises
  • - World’s first mental health publishing - includes details of Chipmunka Foundation which includes forum for people with mental health issues.
  • – Information on finding  a local counsellor.
  • - Online community support for anxiety, mental health and health related conditions.
  • - Helps young people get ready for the first time visiting a doctor to discuss mental health. Digital tools aimed at ensuring young people get the most out of their appointment with the doctor.
    Head Meds gives young people in the UK general information about medication.
  • - A community of people providing mental health information, support and the opportunity to share experiences helpful to others. Information on psychological and psychiatric medication from both a consumer and expert point of view. Active chatrooms, hosted support groups, people who keep online journals, diaries, mental health news, mental health videos, online documentary films, mental health radio and more. (American site).
  • - Information and forum relating to hearing voices.
  • - A website for all men who suffer from depression or anxiety from all round the world.
  • - Information on mental health, personality disorders etc.
  • - Website aimed at anyone providing support to someone experiencing mental illness including details of local support groups.
  • - A site which explains how the foods we eat can affect our emotional well being and mental health. Gives advice on the best foods to eat to help with anxiety, depression, panic attacks and the foods to avoid.
    Information relating to mental health, depression, stress and anxiety.
  • (American site) - Online support groups for people with manic depression (Bipolar disorder).
  • - Click on 'medical conditions' and then 'mental health', lots of information relating to mental health issues, depression, anxiety, phobias, etc.
  • - Includes information relating to mental health.
    Ending the stigma of mental health including tips, blogs, advice.
  • - Click Health on top bar then click Mental Health, includes fears and phobias, personality disorders, stress, body dysmorphic disorder.

Counselling & Support

Counselling is completely confidential so you can feel safe to come and talk about what is bothering you.

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Child Sexual Exploitation

The Lotus Project is a new project that is dedicated to tackling sexual exploitation in our region.

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Drop ins

Drop-ins are open to anyone aged 12 to 25 who would like to talk to a support worker.

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Get Involved

Find out what you can do to fundraise or volunteer for Soul Soup.

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Useful Info

Here you can find useful documents and information on a variety of subjects.

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