Soul Soup

Tel: 01387 266 667


free professional Counselling, and support for young people facing emotional distress and difficulties with THEIR MENTAL health and wellbeing

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Hate crime

Agencies providing advice, support and information

  • Crimestoppers: Call anonymously with information about crime.
    0800 555 111 Web:
  • Equality Advisory & Support (EASS): Advises and assists individuals on issues relating to equality and human rights across England, Scotland and Wales
    Tel: 0808 800 0082 Web:
  • Galop: London's lesbian, gay, bisexual and transgender community safety charity. Advice and support to those affected by homophobic and transphobic violence.
    020 7704 2040 Web:
  • SAMM (Support After Murder and Manslaughter): Emotional support for families and friends bereaved through murder or manslaughter. Listening support is provided by volunteers who have lost a loved one through murder or manslaughter. Regional one to one telephone support.
    0121 451 1618 / 0845 872 3440 Web:
  • Stop Hate Line: Run by the charity Stop Hate UK for immediate advice and support. Anyone who is either a victim or a witness of a hate crime will be able to report the incident directly to the Helpline. The aim is to encourage the public to report incidents where they have been called names, physically hurt, or had their property damaged because of another person’s prejudice towards their race, faith, age, sexuality, gender or disability.
  • Victim Support: Help people cope with the effects of crime whether the crime is reported or not. Also give information on local victim support groups.
    0808 168 9111 Web:
  • Victim Support National Hate Crime Report and Support Centre Wales: Advocacy, emotional support, mediation, restorative justice, serious injury compensation claims, independent police commissioner complaints process assistance.
    0300 3031982 Web:
  • Victim Support Scotland: Helpline for anyone affected by crime regardless of whether a crime has been reported.
    0345 603 9213 Web:

Useful websites      

    Click on Crime, Justice and the Law -  Government site with lots of information and advice.
    Information about Neighbourhood Watch schemes
    True Vision: Police funded website designed to provide information about Hate crime and aimed at improving the service that Police provide to minority communities.  Self reporting and information pack available as well as online facilities that allows you to report hate crime quickly to the Police.
  • Get Connected: Free UK wide, email and telephone helpline that finds young people the best help whatever their situation. Connects vulnerable young people under 25 particularly young runaways to services across the UK which can help.
    Tel: 0808 808 4994 Web:
  • Keychange Charity: To provide good quality residential care and Christian community. Currently two homelessness projects (direct access hostel and supported accommodation hostel, both for women). Eight projects for elderly people, two nursing homes, five residential homes and sheltered housing.
    Tel: 020 7633 0533 Web:
  • Missing People: National 24 hour helpline for people who are missing someone. Support, advice and practical help for the families of missing people.
    Tel: 116 000 (freephone) Web: 
  • P3 Charity: See website for local contacts - P3 run a variety of services all over the UK that aim to give everyone the chance to be part of the community they live in and feel connected to society.

    Aim to improve the lives and communities by delivering services for socially excluded and vulnerable people to unlock their potential and open up new possibilities. Linkworker provides support to troubled people in troubled times, one to one support to address issues such as debt, crime, housing, drugs, alcohol, employment help with CV writing, job searching, training, work placement and IT training.
    Tel: 0115 850 8190 Web:

  • St. Christopher's Fellowship: Charity and housing association providing care, accommodation, education, training and support to children, young people and vulnerable adults. With the exception of the Refuge all projects are via professional referral only. Ages 12-25 years.
    Tel: 020 8780 7800 Web:

  • St. Mungo's Broadway: Support men and women through more than 200 projects including emergency, hostel and supportive housing projects, advice services and specialist physical health, mental health, skills and work services.
    Tel: 020 8762 5500 Web:

  • Shelter's free housing advice helpline: Provides telephone advice and information for people with a housing problem or who are homeless. Offers support and advice on housing rights, harassment, problems with tenancies, illegal eviction, rent and mortgage arrears, housing benefit, domestic violence, hostel placement and finding accommodation. All ages. 
    Tel: 0808 800 4444 Web:

  • Simon Community: To provide relief, care and comfort to those people sleeping rough and with no fixed abode, to campaign for improvements in the quality of life for the homeless and rootless. One night shelter and two residential homes, street work to reach those people who most need help, medical care, tea and soup runs, twice weekly street café. 
    Tel: 020 7485 6639 Web:

  • Spires: 8 Tooting Bec Gardens, London SW16 
    To improve the quality of life of people who are homeless, jobless or suffering from the effects of poverty, mental illness or loneliness, by providing a range of day centre services. Open access day centre. Services include free meals, clothing, companionship, resettlement advice, primary health care clinic, drug and alcohol services, benefits advice, women's group and adult learning sessions. 
    Tel: 020 8696 0943 Web:
  • United Response: Provides a wide range of housing services for those who are vulnerable, have physical disability, mental health needs, learning disabilities, complex needs, autism, acquired brain injury.
    Tel: 020 8246 5200 Web:
  • Homegroup/Stonham Housing Association: Housing association providing care and support for people in order to enable them to gain greater independence and control over their lives. Housing care and support services (residential and non residential) to single homeless, ex offenders, people with mental health problems, learning difficulties, physical disabilities, drug and alcohol misusers, young people leaving care or at risk, women escaping domestic violence, vulnerable mothers and babies.
    Tel: 0345 141 4663 Web:
  • The Albert Kennedy Trust: (national and relevant to all London boroughs) Works with lesbian, gay and bisexual young people up to the age of 21 years, providing advocacy, support and advice. Also gives access to supported lodgings with gay and lesbian carers who provide a positive role model and environment. The young person must self identify as gay, lesbian or bisexual. 
    Tel: 020 7831 6562 Web:
  • Coram Voice: Provides independent, confidential advocacy services to children in need, in care or who are leaving care and who make direct contact with VCC. Also visiting advocacy to children in residential care and secure establishments. Assists young people who have run away or who are at risk of running and who contact the freephone number. Ages 21 years and under. 
    Tel: 0808 800 5792 Web:
  • - the charity for vulnerable and homeless people in London. Homelessness

Counselling & Support

Counselling is completely confidential so you can feel safe to come and talk about what is bothering you.

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Child Sexual Exploitation

The Lotus Project is a new project that is dedicated to tackling sexual exploitation in our region.

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Drop ins

Drop-ins are open to anyone aged 12 to 25 who would like to talk to a support worker.

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Social Media

You can contact us and find out more at our Facebook and Twitter sites.

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Get Involved

Find out what you can do to fundraise or volunteer for Soul Soup.

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Useful Info

Here you can find useful documents and information on a variety of subjects.

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Soul Soup is a Scottish registered charity No. SC045304

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